Interim broadband solutions



If your home or business is not planned for an upgrade over the next 12 months - check out the choice of interim broadband solutions.

Interim broadband solutions include satellite or wireless broadband. Whilst these solutions have limitations, they can provide significant improvements in speeds for people on slow and possibly unreliable broadband. Some funding support is available towards the setup of these solutions.

Satellite broadband

Satellite broadband is the most widely available alternative solution for broadband. It can deliver speeds of 10Mbps (or significantly more) but the speed is not guaranteed throughout the day and packages usually have monthly data caps.

You will need to consider how much data you are likely to require and the monthly costs of different packages. Some satellite packages allow you to transfer data overnight without adding to the monthly costs.

You will also experience a short time delay with satellite broadband as the broadband signal has to travel to the satellite and back to Earth, which will restrict or prevent the use of some applications.

Wireless broadband

Wireless broadband performs in a similar way to broadband delivered over the telephone network but the quality of the service will vary depending on the product selected.

Wireless broadband is only available in certain parts of the county - you can check if a fixed wireless broadband network is available in your area by searching for wireless operators and network providers in a search engine.

Mobile broadband - 4G

You may also be able to get a 4G mobile broadband connection. You can check the current availability of 4G services in your area by using the Ofcom Mobile Coverage Checker.


To find suppliers who may be able to provide improved interim broadband connectivity in Suffolk, please check the supplier list on the GOV.UK website.


Funding for interim broadband solutions


The Better Broadband Voucher Scheme is a UK-wide government subsidy scheme to provide an affordable, basic broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2 Mbps – and who will not benefit from the superfast broadband roll out within the next 12 months.

Since its launch in December 2015, the scheme has boosted the broadband speeds of more than 20,000 homes and businesses in some of the hardest to reach areas of the UK.

Households and businesses that are eligible to take advantage of the scheme have the installation and hardware costs of their connection subsidised to ensure their first year costs are no more than £400.

To find out more about the scheme and whether your premises could be eligible please go to the Better Broadband Voucher Scheme website.


PLEASE NOTE: the Better Broadband Voucher Scheme will close for new voucher requests at noon on 29 November 2019


Who is eligible?

You will be eligible for the scheme if:

  1. Your broadband speed is under 2 Mbps - you can check your broadband speed on BT's broadband availability checker
  2. There are no plans in place to bring superfast broadband to your household or business within the next 12 months

How do I request a voucher?

You can only request a voucher through a registered supplier. To find a list of registered suppliers, please go the Better Broadband Voucher Scheme website

If you think you are eligible - based on the criteria above - you should contact your chosen supplier and discuss the solution you want. Your supplier will do the rest. Please see the diagram below, which explains how the scheme works: 


I'm a supplier and would like to participate in the scheme - how do I register?

The Better Broadband Voucher Scheme is now available for Supplier Registration. To register as a supplier on the Scheme, please visit the Better Broadband Voucher Scheme


Better Broadband for Suffolk partners