Interim broadband solutions
If your home or business is not planned for an upgrade over the next 12 months - check out the choice of interim broadband solutions.
Interim broadband solutions include satellite or wireless broadband. Whilst these solutions have limitations, they can provide significant improvements in speeds for people on slow and possibly unreliable broadband.
Satellite broadband is the most widely available alternative solution for broadband. It can deliver speeds of 10Mbps (or significantly more) but the speed is not guaranteed throughout the day and packages usually have monthly data caps.
You will need to consider how much data you are likely to require and the monthly costs of different packages. Some satellite packages allow you to transfer data overnight without adding to the monthly costs.
You will also experience a short time delay with satellite broadband as the broadband signal has to travel to the satellite and back to Earth, which will restrict or prevent the use of some applications.
Wireless broadband performs in a similar way to broadband delivered over the telephone network but the quality of the service will vary depending on the product selected.
Wireless broadband is only available in certain parts of the county - you can check if a fixed wireless broadband network is available in your area by searching for wireless operators and network providers in a search engine.
Mobile broadband - 4G
You may also be able to get a 4G mobile broadband connection. You can check the current availability of 4G services in your area by using the Ofcom Mobile Coverage Checker.
To find suppliers who may be able to provide improved interim broadband connectivity in Suffolk, please check the supplier list on the GOV.UK website.
Funding for interim broadband solutions
The Better Broadband Voucher Scheme is a UK-wide government subsidy scheme to provide an affordable, basic broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2 Mbps – and who will not benefit from the superfast broadband roll out within the next 12 months.
Since its launch in December 2015, the scheme has boosted the broadband speeds of more than 20,000 homes and businesses in some of the hardest to reach areas of the UK.
Households and businesses that are eligible to take advantage of the scheme have the installation and hardware costs of their connection subsidised to ensure their first year costs are no more than £400.
The Better Broadband Scheme ceased to accept new voucher requests on 29 November ahead of the closure of the scheme on 31 December 2019.
If you already have a voucher issued, your supplier must complete your installation by 31 December 2019.
On 20 March 2020 Ofcom will launch the broadband universal service obligation (USO) - the Ofcom website has more information about the USO.
I'm a supplier and would like to participate in the scheme - how do I register?
Supplier registration for the Better Broadband Voucher Scheme is now closed.