Interim broadband solutions
If your home or business is not planned for an upgrade over the next 12 months - check out the choice of interim broadband solutions.
Interim broadband solutions include satellite or wireless broadband. Whilst these solutions have limitations, they can provide significant improvements in speeds for people on slow and possibly unreliable broadband. Some funding support is available towards the setup of these solutions.
Satellite broadband is the most widely available alternative solution for broadband. It can deliver speeds of 10Mbps (or significantly more) but the speed is not guaranteed throughout the day and packages usually have monthly data caps.
You will need to consider how much data you are likely to require and the monthly costs of different packages. Some satellite packages allow you to transfer data overnight without adding to the monthly costs.
You will also experience a short time delay with satellite broadband as the broadband signal has to travel to the satellite and back to Earth, which will restrict or prevent the use of some applications.
Wireless broadband performs in a similar way to broadband delivered over the telephone network but the quality of the service will vary depending on the product selected.
Wireless broadband is only available in certain parts of the county - you can check if a fixed wireless broadband network is available in your area by searching for wireless operators and network providers in a search engine.
Mobile broadband - 4G
You may also be able to get a 4G mobile broadband connection. You can check the current availability of 4G services in your area by using the Ofcom Mobile Coverage Checker:
To find suppliers who may be able to provide improved interim broadband connectivity in Suffolk, please check the GOV.UK list below:
Funding for interim broadband solutions
Government has made a commitment to reaching all homes with a minimum of 2Mbps and has set up a Better Broadband Subsidy Scheme to help pay for the installation costs of satellite or wireless broadband for premises unable to get 2Mbps.
You need to meet certain criteria to apply for a subsidy scheme voucher of up to £350.
You will be eligible for the scheme if:
- Your broadband speed is under 2 Mbps - check at www.dslchecker.bt.com
- There are no plans in place to bring superfast broadband to your household or business within the next 12 months
If you are eligible, the voucher can be used towards the cost of installation and any equipment you need to access a basic broadband service, using a supplier accredited by Government. However, the scheme does not cover the cost of monthly subscriptions. Orders must also be placed within 30 days of receiving the email with your unique code although the actual installation date can take place after this.
We advise that you do not sign a contract with any supplier until your eligibility for the scheme has been confirmed.
The Better Broadband Scheme has been extended by Broadband Delivery UK (BDUK) for a further year until 31st December 2019, ensuring that a subsidised basic broadband installation remains available to eligible applicants.
In support of this extension, BDUK is taking the opportunity to improve the scheme’s processes and functionality in order to deliver a more efficient and effective service.
The previous application process closed at midday on 31st December 2018 and, following a brief pause to implement the necessary changes, BDUK aim to re-launch the Better Broadband Voucher Scheme in January 2019. As soon as BDUK re-launch the Better Broadband Voucher Scheme, we will update this website with the details, including how to apply.